Frequently asked questions

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Is there a free trial for Sokrateque?

Yes! Every plan comes with a no-strings-attached 14-day free trial. So go ahead and start researching faster and smarter for free.

Which payment methods do you accept?

We accept all major credit cards! For Enterprise plans that meet a minimum, we also accept bank transfers.

For what purpose does the Sokrateque app request my user data?

The application is collecting user data for user sign up and login. In addition, Sokrateque uses this information to let you access the files you have stored so you can ask questions on and about it. Learn more about our privacy policy here.

Will I be charged when my trial expires?

No. When your trial ends, a message appears at login asking you to choose a paid plan to continue using Sokrateque. We may delete your account and documents 30 days after your trial runs out.

Am I allowed to share my license with others?

With the purchase of an enterprise plan, you have the option to grant access to your team members. However, this sharing feature is not available for individual and student plans.

How does the Referral Program work?

The Referral Program allows you to get free months of Sokraeque access. You earn €5.99 worth of Sokrateque credits for every friend who becomes a Sokrateque user. Your friend will get three free weeks. They can sign up for any plan and you get your bonus the minute their first payment starts.

Types of issues supported?

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur sint occaecat cupidatat voluptate velit esse cillum dolore eu fugiat nulla pariatur cupidatat non proident.

Self-help resources on website?

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur sint occaecat cupidatat voluptate velit esse cillum dolore eu fugiat nulla pariatur cupidatat non proident.

Typical response time?

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur sint occaecat cupidatat voluptate velit esse cillum dolore eu fugiat nulla pariatur cupidatat non proident.

How to contact support?

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur sint occaecat cupidatat voluptate velit esse cillum dolore eu fugiat nulla pariatur cupidatat non proident.

How to submit a support ticket?

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur sint occaecat cupidatat voluptate velit esse cillum dolore eu fugiat nulla pariatur cupidatat non proident.

Support center operating hours?

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur sint occaecat cupidatat voluptate velit esse cillum dolore eu fugiat nulla pariatur cupidatat non proident.

How to contact support?

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur sint occaecat cupidatat voluptate velit esse cillum dolore eu fugiat nulla pariatur cupidatat non proident.

Support center operating hours?

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur sint occaecat cupidatat voluptate velit esse cillum dolore eu fugiat nulla pariatur cupidatat non proident.

Self-help resources on website?

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur sint occaecat cupidatat voluptate velit esse cillum dolore eu fugiat nulla pariatur cupidatat non proident.

Typical response time?

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur sint occaecat cupidatat voluptate velit esse cillum dolore eu fugiat nulla pariatur cupidatat non proident.

How to submit a support ticket?

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur sint occaecat cupidatat voluptate velit esse cillum dolore eu fugiat nulla pariatur cupidatat non proident.

Support center operating hours?

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur sint occaecat cupidatat voluptate velit esse cillum dolore eu fugiat nulla pariatur cupidatat non proident.

Typical response time?

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur sint occaecat cupidatat voluptate velit esse cillum dolore eu fugiat nulla pariatur cupidatat non proident.

Support center operating hours?

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur sint occaecat cupidatat voluptate velit esse cillum dolore eu fugiat nulla pariatur cupidatat non proident.

Typical response time?

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur sint occaecat cupidatat voluptate velit esse cillum dolore eu fugiat nulla pariatur cupidatat non proident.

Types of issues supported?

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur sint occaecat cupidatat voluptate velit esse cillum dolore eu fugiat nulla pariatur cupidatat non proident.

Self-help resources on website?

Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur sint occaecat cupidatat voluptate velit esse cillum dolore eu fugiat nulla pariatur cupidatat non proident.

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